Your refund will be processed within 5-10 working days after approval and valuation by the inspection team and refunds are automated processing.
How Automated Refunds Work?
- Initiation: You submit a return or cancellation.
- Validation: The system runs checks against pre-set rules (like purchase dates or item condition) to determine eligibility.
- Approval & Payout: If your request fits the rules, the platform triggers the refund directly to your original payment method without human intervention.
- Exceptions: Complex or out-of-policy requests are flagged and sent to a human support queue for review and might take up to 30 days.